Last Updated: 16/07/2024

LH Distribution ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.lhdistribution.co.uk and interact with our services.

By using our website and services, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information:

• Contact Information: Name, email address, phone number, and postal address.

• Payment Information: Credit/debit card details or other payment methods (though we do not store this data directly; it is processed by third-party payment providers).

• Account Information: Account username, password, and order history.

Non-Personal Information:

• Website Usage Information: Data about how you use our website, including IP address, browser type, device information, and the pages you visit.

Cookies and Tracking Technologies:

• We use cookies and similar tracking technologies to enhance your user experience, analyze trends, and gather demographic information. For more details, please review our Cookie Policy.

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2. How We Use Your Information

We may use the information we collect for the following purposes:

• Providing Services: To process orders, manage accounts, and deliver the products or services you request.

• Customer Support: To communicate with you regarding your orders, provide customer service, and resolve issues.

• Marketing and Communications: To send promotional offers, newsletters, or updates (only if you have consented to receive them).

• Improving Services: To analyze usage patterns, improve website functionality, and enhance user experience.

• Legal Compliance: To comply with legal obligations or respond to requests from authorities.

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3. How We Share Your Information

We may share your personal information with third parties in the following situations:

• Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, shipping companies, hosting providers) who help us deliver our services.

• Legal Requirements: We may disclose your information when required by law, or to protect the rights, property, or safety of LH Distribution, our customers, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

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4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

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5. Your Rights

Under data protection laws, you have the following rights concerning your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.

• Correction: You can ask us to correct any inaccuracies in your personal data.

• Deletion: You can request the deletion of your personal data in certain circumstances.

• Objection: You can object to processing your personal data for marketing purposes or based on our legitimate interests.

• Data Portability: You may request a copy of your data in a commonly used, machine-readable format to transfer it to another service provider.

• Withdraw Consent: If you have consented to our processing of your data, you can withdraw your consent at any time.

To exercise these rights, please contact us using the details below. We may require you to verify your identity before processing certain requests.

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6. Children's Privacy

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal data from individuals under this age. If you believe we have inadvertently collected personal data from a child under 16, please contact us immediately, and we will take steps to delete such data.

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7. Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy applies only to our website and services, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

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8. International Transfers

If we transfer your personal data to countries outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your information, in accordance with applicable data protection laws.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

LH Distribution
Email: hello@lhdistribution.co.uk
Website: www.lhdistribution.co.uk
Phone: [Your Contact Phone Number]
Address:

85 Great Portland St
First Floor
London
W1W 7LT
United Kingdom